- We collect only what we need to deliver your books and support you.
- We never sell your personal information.
- You can ask us to access, correct or delete your data at any time.
1. Overview
This Privacy Policy explains how Paper Predict collects, uses, shares and protects your personal information when you use the PaperPredict store. By using the Store, you agree to this Policy and our Terms of Use.
2. Information we collect
Information you give us
- Name, phone number, email address and shipping address when you place an order
- Your WhatsApp number and email address when you request the free sample PDF
- Details you share when you contact us or send a partnership or bulk-order enquiry
- Reviews and feedback you choose to submit
Information collected automatically
- Device and browser type, language, operating system and IP address
- Pages you visit, the site that referred you, and the date and time of your visit
- Information stored in cookies and similar technologies
Payment information
Online payments are handled by third-party payment providers. We receive confirmation of your payment but do not collect or store your full card or banking details.
3. How we use your information
- To process, ship and deliver your orders, including Cash on Delivery
- To send order confirmations and delivery updates by SMS, WhatsApp or email
- To send the free sample PDF you requested
- To answer your questions and provide customer support
- To send offers and updates about PaperPredict, which you can opt out of at any time
- To improve the Store and understand how it is used
- To prevent fraud and protect our customers and the Store
We do not use your information to make automated decisions that have legal or similarly significant effects on you.
6. Storage and security
Your information is stored on secure servers operated by us and our service providers, which may be located in India or other countries. We take reasonable technical and organisational measures to protect it against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work to protect your data.
7. How long we keep it
We keep your information for as long as needed to fulfil your orders, provide support and meet legal, tax and accounting obligations. After that, we delete it or anonymise it so that it can no longer identify you.
8. Your rights
Under applicable law, including India’s Digital Personal Data Protection Act, 2023, you can:
- Ask for a summary of the personal information we hold about you
- Ask us to correct, complete or update it
- Ask us to erase it, unless we need to keep it by law
- Withdraw your consent, for example to marketing messages
- Raise a grievance with us about how your information is handled
To make a request, write to care@paperpredict.com. We may ask you to verify your identity before we act on it.
9. Students under 18
Many of our customers are students. If you are under 18, please use the Store and share personal information only with the involvement of a parent or legal guardian. If a parent believes their child has given us information without consent, please contact us and we will help.
10. Visitors outside India
The Store is intended for customers in India. If you visit from outside India, your information will be transferred to and processed in India. Where laws such as the GDPR or CCPA apply to you, you may have additional rights, and you can contact us to exercise them.
11. Changes to this policy
We may update this Policy from time to time. The updated version will be posted on this page with a new “last updated” date.
12. Grievances and contact
If you have a question, request or complaint about this Policy or your information, contact us with a clear description:
Paper Predict
Email: care@paperpredict.com
WhatsApp / Phone: +91 78274 78825